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Terms

Terms

By accessing the Riverside Hub website and/or facilities, you agree to comply with these Terms & Conditions. Do not use our site or visit the Hub if you do not accept them.

1. Booking & Admission

  • All visits must be booked online in advance via our official site.
  • Admission prices apply per person or family, as stated on booking; children aged 1–3 and 4–17 have separate pricing tiers.
  • For special needs and SEND events, please book in accordance with the specific sessions offered.

2. Use of Facilities

  • The Hub features attractions including indoor play areas, space‑themed mini‑golf, laser tag, and go‑karts.
  • Facilities are suitable for children of all ages, with some designed specifically for sensory and SEND inclusion.
  • Use is at your own risk. Supervision of children at all times by a responsible adult is mandatory.

3. Safety & Conduct

  • Guests must follow safety rules posted on-site. Admission may be refused or revoked for misconduct or disregard for policies.
  • SEND and S.E.N.D. sessions are explicitly designed for children with special needs; please respect their quiet and safe environment.

4. Offers & Promotions

  • Promotions such as Saver Days, VIP benefits, slap‑bands, and competitions are subject to their specific terms.
  • These offers may change or end without notice and cannot be combined with other discounts unless stated.

5. Liability

  • The Hub operates in good faith, maintaining safety standards. However, Riverside Hub accepts no liability for personal injury, loss, or damage while on the premises unless due to our negligence.

6. Changes to Terms

  • These Terms may be revised at any time. Updates will be posted on this page. Continued use of the website or facilities implies acceptance of the revised Terms.

7. Governing Law

  • These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England.

8. Contact Us

  • For questions about these Terms, bookings, or policies, please contact us:

Riverside Hub

7 Carousel Way, Riverside Park, Northampton NN3 9HG, UK

⚠️ Tips for Parents & Visitors

  • Ensure you book correctly for your group’s size and any special-access needs (e.g., SEND days).
  • Always supervise children and follow onsite staff instructions.
  • Check our offers page before booking to benefit from Saver Days or VIP perks.

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